Let trust power your repeat purchase insights
Get visibility into exactly what’s going on with your customer behavior 📈
Repeat customers are more valuable than any other customer
Losing customers is one thing. Losing repeat customers is a completely different story. Repeat customers spend 153-397% more than first-time customers when they trust your brand.
Optimize transaction emails using trust
Order, shipping updates & confirmation emails receive nearly 100% open rates. Conversion rates are much higher when emails include relevant product recommendations for cross-sells & upsells.
Incentivize a second purchase
Discounts, promos & coupons can be effective if used correctly. For first-time buyers, these incentives are a useful way of bringing them back for a second purchase. Re-engage customers who haven’t purchased in a while.
Leverage expensive data insights without breaking the bank 💰
SCALE EFFICIENTLY WITH DATA-DRIVEN DECISIONS
Understand your customers' behavior & buying patterns 🛍️
Our tool helps you understand how your customers are behaving as well as their buying patterns. Displaying trust signals on product images, special offers, landing pages, content assets & more can quickly help your business optimize repeat purchases so you can grow efficiently.
Repeat customers can generate more than 40% of the revenue for a business & increasing customer retention rates by 5% can lift profits by 25-95%.
- Deploy retargeting ads to increase conversions
- Predict future behavior thru customer purchase histories
- Consider utilizing loyalty programs
LEVERAGE PURCHASE, LOYALTY & ADVOCACY BEHAVIOR
Continue to engage with targeted post-purchase messaging 🎯
Many brands make the mistake of ceasing targeted messaging once the purchase is completed. Personalized post-purchase engagement can leave your customers with a positive & lasting impression, keeping your brand top of mind when they need to make another purchase.
Keep customers engaged post-sale by helping them get the most out of their new purchase with useful information or relevant tips like video tutorials, blog posts, answer forums & support content.
- Marketing automation platforms deliver faster results
- Use email, in-app messages, push notifications, etc.
- Increase share of wallet based on external interests
GROW REVENUE USING LEADING INDICATORS
Empower trust signals to trigger action in real time ⏱️
Customers display specific intent and behavior at different stages of the purchase journey. Using the trust badge, determine which customer interactions convert highest.
From there, real-time marketing automation can help your brand segment customers based on the behaviors you aim to amplify. Send relevant messages to the right shoppers at the right times more often!
- Re-engage those who added items to their cart
- Nudge shoppers to complete purchases
Our impact speaks volumes
$40M+
Merchant Revenue
5M+
Orders Processed
80M+
Add to Carts
700K+
Upsells & Cross-sells
Discover your best customer segments quicker 🚀
Analysis just tells you what happened, not what you should do. Use our tools to learn who your most loyal and valuable customers are so you can take immediate action.
If you knew having 24% of your customers make repeat purchases was actually a little low compared to competitors, what do you do with that data? Trust signals help target your best customers with relevant offers at valuable touchpoints across your entire funnel to keep them buying from you again & again.
- Simple engagement email campaigns drive sales
- Use the badge to drive loyalty program sign-ups
- Incentivize customer reviews & testimonials
